Terms of Service

UPDATED: SEPTEMBER 2024

Welcome to the Helix Institute & Healing Collective! We are dedicated to fostering a nurturing and respectful environment for all who engage with our Services. By accessing or using our website (the “Site”) and our services (collectively, the “Services”), you agree to abide by and be bound by these Terms of Service (“Terms”). If you have any concerns or if something doesn’t align with your expectations, please feel free to contact us. We’re here to help and want to ensure everything is clear and satisfactory.

1. Acceptance of Terms

By using our Site and Services, you agree to these Terms. If you have any questions or if something doesn’t align with your expectations, please let us know at admin@helixhealingcollective.com. We're always open to discussing and clarifying any aspect of our Terms.

2. Eligibility

To use our Services, you need to be at least 18 years old. By interacting with our Site, you confirm that you meet this age requirement and have the capacity to enter into these Terms.

3. Use of Services

We invite you to use our Services thoughtfully and responsibly. Specifically, we ask you to:

  • Abide by all applicable laws and regulations.

  • Avoid engaging in any fraudulent, deceptive, or harmful activities.

  • Respect the intellectual property rights of others.

  • Refrain from transmitting harmful code, such as viruses or malware.

  • Support the smooth operation of our Site and Services.

4. Account Registration

Currently, registration isn’t necessary to access our Site. However, we do have a third-party platform, Helix.Circle.so, which serves as our online community where registration is required. This platform is designed to ensure both the security and ease of your experience. On Helix.Circle.so, you can:

  • Securely process payments for our training program, courses, and classes. We chose this platform specifically for its robust financial security features to safeguard your payment information.

  • Access membership resources, including support libraries and free materials.

  • Connect with a directory of one-on-one services offered by our graduates and affiliates.

Helix.Circle.so employs advanced security measures to protect your personal and financial information, aligning with our commitment to keeping your data safe. Should registration become necessary for our main Site in the future, we will ensure the process is user-friendly and secure. If we implement such changes, we’ll ask you to:

  • Provide accurate and complete information during registration.

  • Keep your account credentials confidential.

  • Take responsibility for any activities that occur under your account.

5. Intellectual Property

The content on our Site—such as text, graphics, logos, and images—is owned by Helix Institute & Healing Collective or our licensors. We kindly ask that you do not use, reproduce, or distribute our content without our written permission.

6. Payments and Refunds

If you purchase services through our Site or Helix.Circle.so, you agree to:

  • Pay all associated fees and charges.

  • Provide accurate payment information.

  • Follow our refund policy, which will be clearly outlined at the time of purchase.

7. Termination

We reserve the right to terminate or suspend your access to our Site or Services if we believe you’ve violated these Terms or engaged in conduct that could harm other users or us.

8. Disclaimers

Our Services are provided on an “as is” and “as available” basis, reflecting our ongoing commitment to align with our mission and support your journey. While we continuously strive to improve our offerings, we cannot guarantee that our Services will be uninterrupted, error-free, or secure. We also do not promise that any issues will be corrected immediately.

9. Limitation of Liability

To the fullest extent permitted by law, Helix Institute & Healing Collective, along with our affiliates, directors, officers, employees, and agents, will not be liable for any indirect, incidental, special, consequential, or punitive damages related to your use of our Services.

10. Indemnification

You agree to indemnify, defend, and hold harmless Helix Institute & Healing Collective and our affiliates, directors, officers, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, that arise from your use of our Services, violation of these Terms, or infringement of third-party rights.

11. Governing Law

These Terms will be governed by and construed in accordance with the laws of New York, without regard to its conflict of law principles.

12. Dispute Resolution

If disputes arise under these Terms, they will be resolved through binding arbitration in New York. However, disputes related to intellectual property rights may be addressed in court.

13. Changes to Terms

We may update these Terms to reflect changes in our practices or legal requirements. Significant changes will be communicated by posting the updated Terms on our Site with a new effective date.

14. Contact Information

If you have any questions or concerns about these Terms, please reach out to us at: admin@helixhealingcollective.com

We’re here to assist and ensure your experience with us is as positive and fulfilling as possible.

Sincerely,
The Helix Team